The practical difference
Investigate HubSpot when a customer-owned CRM app and associated-record exports fit the handoff. Investigate Pipedrive when a private deal integration fits and your extraction includes archives and bounded deleted-record retrieval. Verify the complete record set first (an active pipeline report can omit records a migration needs), then compare subscription and integration costs.
This comparison covers customer control over HubSpot and Pipedrive. The assessment below retains each product, route and source date; product features and native workflows need their own product evaluation.
Scores and assessment scope
These scores use the same customer-control methodology as the vendor reviews. They combine documented capabilities and conditions (unresolved scoring inputs carry an asterisk).
| Overall control | |
|---|---|
| Data access | |
| Third-party accessibility | |
| External action | |
| Continuity | |
| Data exit | |
| Business logic and customization | |
Product scopes, dates & reviews
HubSpot
CRM and sales · Checked 2026-10-12
Smart CRM / Starter customer-owned CRM integration and authorized third-party apps. Premium objects, Marketplace distribution and Marketing Hub exit terms have separate conditions.
Read findings and sources ↗Pipedrive
CRM and sales · Checked 2026-10-16
Pipedrive CRM / customer API token or unlisted private OAuth app; deals, people and organizations through REST, with general webhooks v2. Public Marketplace approval is a separate distribution route.
Read findings and sources ↗| Customer control | HubSpot ↗ | Pipedrive ↗ |
|---|---|---|
| Category | CRM and sales | CRM and sales |
| Overall control | ||
| Data access | ||
| Third-party accessibility | ||
| External action | ||
| Continuity | ||
| Data exit | ||
| Business logic and customization | ||
| Assessment scope | Smart CRM / Starter customer-owned CRM integration and authorized third-party apps. Premium objects, Marketplace distribution and Marketing Hub exit terms have separate conditions. | Pipedrive CRM / customer API token or unlisted private OAuth app; deals, people and organizations through REST, with general webhooks v2. Public Marketplace approval is a separate distribution route. |
| Assessment checked | 2026-10-12 | 2026-10-16 |
| Read the findings | Detailed review ↗ | Detailed review ↗ |
Scores are out of 10. * Incomplete evidence discounts verified capabilities (unknown answers stay unknown). Planned migration drives data exit. Scoring method ↗
Private integrations have distinct installation paths
HubSpot documents static tokens for apps installed in one account and OAuth for distributed apps. A Marketplace listing is not a universal prerequisite for a customer-owned integration. CRM objects still need the right scopes and account entitlement.
Pipedrive private OAuth apps can be shared through an unlisted installation link without public Marketplace approval. Installation is user-specific, and API tokens also belong to a user and company. Decide which identity authorizes the pipeline copy and how to replace it when that person leaves.
API usage guidelines and limits ↗ · CRM object APIs ↗ · Creating an app ↗ · Authentication ↗
Export selected relationships and retrieve archives
HubSpot’s asynchronous exports produce structured files and can include associated record identifiers. The documented route permits thirty exports in a rolling day and one running export at a time. Download links expire after five minutes; another status request can generate a new link.
Pipedrive deals use cursor pagination, while archived deals have a separate endpoint. Its reference retains deleted deals through the deleted-status filter for thirty days. A migration manifest should name active, archived and deleted-record handling instead of treating one ordinary deal list as the entire pipeline.
For a proposed sales-system move, preserve deal-to-company and deal-to-person mappings before importing. Reconcile identities and selected counts in the destination, then check attachments and email history separately. Exporting record identifiers does not prove those other assets moved.
CRM exports API ↗ · Deals API reference ↗ · Persons API reference ↗ · Organizations API reference ↗
Set the extraction deadline from the applicable contract
HubSpot’s Smart CRM and Free Services terms provide no access to customer data after termination or expiration. Marketing Hub Professional and Enterprise have different written-request provisions; those cannot be applied to every HubSpot account.
Pipedrive’s reviewed API sources do not establish a contractual post-cancellation retrieval window. Obtain the applicable agreement and finish the retained copy while authorization works. Native workflow configuration, complete activity history and file recovery remain separate checks on both sides.
HubSpot Product Specific Terms ↗ · CRM exports API ↗ · Deals API reference ↗
Before you choose
- Can a private app use our required objects without public Marketplace distribution?
- Does the copy include archived deals and the associations needed to rebuild the pipeline?
- How much of the shared account budget do other integrations consume?
- What exact date ends our contractual retrieval access?
Open the full reviews for HubSpot and Pipedrive to inspect each answer, source clause and remaining gap.
Compare other vendors ↗Sources and assessment dates
Publication date records this comparison’s analysis. The underlying vendor findings retain their own check dates; a new comparison does not redate a contract or establish tested account behavior.