OVERALL CONTROL / 0.6-customer-control
Grades and scoring
Data access
25% of the overall score before applicability adjustment.
Scored answers and evidence
Read interface 2.5/10
Report outputs only
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Structured Excel exports expose selected account records and reports.
TenantCloud reporting and export overview ↗
Reports / PDF and Excel export · Checked 2026-10-16
Bulk delivery 2.5/10
Manual report download
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Desktop All data export creates a downloadable archive.
TenantCloud account export guide ↗
Export data / All data · Checked 2026-10-16
Query expressiveness -
-
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Report UI filters do not establish an external structured query path.
TenantCloud reporting and export overview ↗
Reviewed documentation; no applicable scoring contract established · Checked 2026-10-16
Access cost barrier -
-
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Lowest plan and export-specific fees unresolved.
TenantCloud pricing and cancellation FAQ ↗
Reviewed documentation; no applicable scoring contract established · Checked 2026-10-16
Third-party accessibility
20% of the overall score before applicability adjustment.
Scored answers and evidence
Third-party eligibility -
-
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Customer archive access does not establish chosen-application eligibility.
TenantCloud account export guide ↗
Reviewed documentation; no applicable scoring contract established · Checked 2026-10-16
Downstream permission -
-
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Downstream processing and redistribution terms unresolved.
TenantCloud account export guide ↗
Reviewed documentation; no applicable scoring contract established · Checked 2026-10-16
External action
15% of the overall score before applicability adjustment.
Scored answers and evidence
Write interface -
-
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Import instructions do not establish an external write API.
TenantCloud account export guide ↗
Reviewed documentation; no applicable scoring contract established · Checked 2026-10-16
Custom application path -
-
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Custom application access policy unresolved.
TenantCloud account export guide ↗
Reviewed documentation; no applicable scoring contract established · Checked 2026-10-16
Continuity
15% of the overall score before applicability adjustment.
Scored answers and evidence
Refresh mechanism 2.5/10
Manual extraction
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Repeat exports require customer desktop interaction.
TenantCloud account export guide ↗
Settings / Security / Export · Checked 2026-10-16
Limit visibility -
-
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
No integration quotas established for this manual route.
TenantCloud account export guide ↗
Reviewed documentation; no applicable scoring contract established · Checked 2026-10-16
CDC and deletion capture -
-
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Repeated archives do not establish stable deletion identities.
TenantCloud account export guide ↗
Reviewed documentation; no applicable scoring contract established · Checked 2026-10-16
Replay and gap recovery -
-
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Retained event replay or guaranteed recovery archive unresolved.
TenantCloud account export guide ↗
Reviewed documentation; no applicable scoring contract established · Checked 2026-10-16
Data exit
20% of the overall score before applicability adjustment.
Scored answers and evidence
Export custody 7.5/10
Customer-held structured files or API records
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Completed archives download to the customer device.
TenantCloud account export guide ↗
Downloads / Excel file · Checked 2026-10-16
Post-cancellation access Disclosure
Retrieval expressly prohibited at cancellation
Disclosure only; does not reduce planned-exit credit.
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Cancellation deletes account data permanently; export beforehand.
TenantCloud cancellation and pause guide ↗
Cancel subscription · Checked 2026-10-16
Planned migration fidelity 7.5/10
Portable structured records on documented routes; whole-product completeness unverified
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Excel records support property/contact reimport; full attachment/history coverage unverified.
TenantCloud account export guide ↗
All data / Excel import guidance · Checked 2026-10-16
Business logic and customization
5% of the overall score before applicability adjustment.
Scored answers and evidence
Logic authoring -
-
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Report/export choices do not establish native workflow authoring.
TenantCloud reporting and export overview ↗
Reviewed documentation; no applicable scoring contract established · Checked 2026-10-16
Rights to custom logic -
-
TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established.
Native workflow artifact ownership and reuse unresolved.
TenantCloud account export guide ↗
Reviewed documentation; no applicable scoring contract established · Checked 2026-10-16
Scores are out of 10. * Incomplete evidence discounts verified capabilities (unknown answers stay unknown). Planned migration drives data exit. Scoring method ↗
CUSTOMER CHOICE
Third-party accessibility
Customers request the archive in Settings, Security, Export data. Large exports finish asynchronously and require a later download from the account.
Confirm who can connect, who owns the credentials and which uses are permitted. Customer consent and provider approval can be separate requirements; the selected plan and contract still matter.
READ / INTEGRATE
API and export routes
The account export names transactions, leases, contacts and maintenance data. Reports separately download to Excel or PDF; their filters do not establish an external query API.
| Access route | Authentication | Credential owner | Provider approval | Access requirement | Last checked |
|---|---|---|---|---|---|
| Customer desktop account export | session | Customer | No | customer login; desktop settings > security > export data | 2026-10-16 |
Availability depends on your product, plan and agreement. See the documentation below for the requirements of each route.
ECONOMIC ACCESS
Cost, authentication and limits
The export guide does not identify its lowest eligible plan or an export-specific charge. API pricing and request quotas remain unresolved.
Check API entitlement, credential ownership and rate limits for the route you intend to use. Include review fees, customer-plan upgrades and ongoing access charges in the total.
ACT FROM OUTSIDE
External action
No external write interface was established. The export guide describes importing property and contact data into another account, which does not prove an application write API.
Validate the supported operation, acting identity and permission scope (read access does not imply write permission). Ambiguous retries and revoked credentials also affect whether an external workflow can run safely.
KEEP ACCESS USEFUL
Continuity
Customers can repeat desktop exports. No automated change feed, deletion log or replay contract was established for this route.
CDC, deletions and recovery
| Question | Answer / applicable route | Evidence |
|---|---|---|
| Can ongoing extraction identify updates and deleted records on the declared route? | -TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Repeated archives do not establish stable deletion identities. | TenantCloud account export guide ↗Reviewed documentation; no applicable scoring contract establishedChecked 2026-10-16 |
| How can extraction recover after missed events or an interrupted consumer? | -TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Retained event replay or guaranteed recovery archive unresolved. | TenantCloud account export guide ↗Reviewed documentation; no applicable scoring contract establishedChecked 2026-10-16 |
Useful ongoing access includes corrections and deletions, not only the first export. A failed request, changed filter or lost resource permission should not be interpreted as a deleted record.
LEAVE WITH YOUR DATA
Data exit and portability
Download and check the archive before cancelling. The cancellation guide says account data is permanently deleted and cannot be restored; pausing also blocks access during the pause.
Test the output against the destination’s required fields and history. Check stable identifiers, relationships, attachments and extraction time; a sample file proves only the coverage of that sample.
BUILD / INSPECT / REUSE
Business logic and customization
Report choices and export selections are configurable. Native workflow authoring, export and independent execution rights remain unresolved (Excel import guidance covers properties and contacts).
Custom API access, ownership of workflows and the right to export their definitions are separate questions. A custom-app capability alone does not establish that business rules can move to another system.
AGREEMENTS / API DOCS / PROGRAM REQUIREMENTS
Documented conditions
Answers below come from public provider materials. Every answer retains its source check date, scope (a partner agreement does not describe every customer route). Customer contracts and live behavior still need verification.
| Question | Answer / applicable route | Evidence |
|---|---|---|
| What structured read interface is documented? | Report outputs onlyTenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Structured Excel exports expose selected account records and reports. | TenantCloud reporting and export overview ↗Reports / PDF and Excel exportChecked 2026-10-16 |
| How can customers retrieve data in bulk? | Manual report downloadTenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Desktop All data export creates a downloadable archive. | TenantCloud account export guide ↗Export data / All dataChecked 2026-10-16 |
| What queries can a customer issue outside the provider UI? | -TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Report UI filters do not establish an external structured query path. | TenantCloud reporting and export overview ↗Reviewed documentation; no applicable scoring contract establishedChecked 2026-10-16 |
| Who decides whether a chosen third party may connect? | -TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Customer archive access does not establish chosen-application eligibility. | TenantCloud account export guide ↗Reviewed documentation; no applicable scoring contract establishedChecked 2026-10-16 |
| What extra commercial condition applies to the routes supplying the assessed read capability, relative to the lowest paid plan? | -TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Lowest plan and export-specific fees unresolved. | TenantCloud pricing and cancellation FAQ ↗Reviewed documentation; no applicable scoring contract establishedChecked 2026-10-16 |
| What permission is needed for the documented downstream use? | -TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Downstream processing and redistribution terms unresolved. | TenantCloud account export guide ↗Reviewed documentation; no applicable scoring contract establishedChecked 2026-10-16 |
| Which external write operations are documented? | -TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Import instructions do not establish an external write API. | TenantCloud account export guide ↗Reviewed documentation; no applicable scoring contract establishedChecked 2026-10-16 |
| How can customers connect an application they build or choose? | -TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Custom application access policy unresolved. | TenantCloud account export guide ↗Reviewed documentation; no applicable scoring contract establishedChecked 2026-10-16 |
| What mechanism supports repeatable extraction of changes? | Manual extractionTenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Repeat exports require customer desktop interaction. | TenantCloud account export guide ↗Settings / Security / ExportChecked 2026-10-16 |
| How are integration limits disclosed? | -TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. No integration quotas established for this manual route. | TenantCloud account export guide ↗Reviewed documentation; no applicable scoring contract establishedChecked 2026-10-16 |
| Where can a usable data copy be delivered? | Customer-held structured files or API recordsTenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Completed archives download to the customer device. | TenantCloud account export guide ↗Downloads / Excel fileChecked 2026-10-16 |
| What retrieval rights are documented at cancellation? | Retrieval expressly prohibited at cancellationTenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Cancellation deletes account data permanently; export beforehand. | TenantCloud cancellation and pause guide ↗Cancel subscriptionChecked 2026-10-16 |
| How can customers define their own business logic? | -TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Report/export choices do not establish native workflow authoring. | TenantCloud reporting and export overview ↗Reviewed documentation; no applicable scoring contract establishedChecked 2026-10-16 |
| What rights or portability are documented for custom workflow artifacts? | -TenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Native workflow artifact ownership and reuse unresolved. | TenantCloud account export guide ↗Reviewed documentation; no applicable scoring contract establishedChecked 2026-10-16 |
| What usable data or native definitions can leave before cancellation? | Portable structured records on documented routes; whole-product completeness unverifiedTenantCloud landlord desktop account export and Excel/PDF report downloads; no customer developer API entitlement established. Excel records support property/contact reimport; full attachment/history coverage unverified. | TenantCloud account export guide ↗All data / Excel import guidanceChecked 2026-10-16 |
SOURCES / SCOPE / HISTORY
Sources and open questions
This review is based on the documentation below. Live account behavior and customer-specific agreements haven’t been tested.
Still to confirm
- Lowest eligible export plan and any fee
- Customer developer API and third-party application policy
- Attachment and historical archive completeness
- Automated changes, deletion identities and replay
- Native workflow artifact rights
Documentation
Assessment checked 2026-10-16. Each answer retains its source and applicable route; the check date does not establish live account behavior.