INDUSTRIES / HOME SERVICES

Home services software: compare customer and job data access

Compare home services software for HVAC, plumbing and electrical businesses: customer and job APIs, integration approval and export limits.

3 industry vendor reviewsPermute reference includedProvider documentation, not live tenant tests

Where the reviewed products stand

Compare documented control across the named products and routes. Open a review for its plan, region and agreement (this is a selected sample).

Home Services: customer control map

0–10 on both axes · Higher and further right means more documented control

Data access and portability on the horizontal axis; build and act on the vertical axis. Exact scores and review links follow in the table. Dashed lines mark 5, not a grade threshold.BUILD WITH LIMITSMORE CUSTOMER CONTROLMORE DEPENDENCEPORTABLE, LESS EXTENSIBLE00551010Data access & portability →Build & act →Jobber*: 6.2 / 5.0JOServiceTitan*: 4.5 / 4.2SEHousecall Pro*: 6.3 / 5.1HPPermute*: 8.0 / 7.1P
Exact scores & review links (4)
Vendor positions
VendorData access & portabilityBuild & act
Jobber ↗6.2*5.0*
ServiceTitan ↗4.5*4.2*
Housecall Pro ↗6.3*5.1*
Permute ↗Publisher self-assessment8.0*7.1*

Axes average three dimensions each: access, third-party access and exit horizontally; action, continuity and business logic vertically. Fixed 0–10 scale, midlines at 5 (overall grades use separate weights). * Some evidence is unresolved. Marker colors identify companies, not score bands. How to read the map ↗

Permute is included as a reference (it owns this site and is a publisher self-assessment). Its score is excluded from sample averages. Read the Permute review ↗

Compare the six dimensions

Comparing 2 of 4 vendors
Overall control
Data access
Third-party accessibility
External action
Continuity
Data exit
Business logic and customization
Product scopes, dates & reviews

Jobber

Field service · Checked 2026-10-16

Jobber GraphQL API via OAuth; private custom integrations up to five paying accounts, with review required for broader or marketplace distribution.

Read findings and sources ↗

ServiceTitan

Field service · Checked 2026-10-16

ServiceTitan V2 customer-built apps on Works/Ent Plus and separately certified third-party apps; customer XLSX report export assessed separately from API content retention.

Read findings and sources ↗
Customer controlJobber ↗ServiceTitan ↗Housecall Pro ↗Permute ↗
CategoryField serviceField serviceField serviceDatabases and data platforms
Overall control
Data access
Third-party accessibility
External action
Continuity
Data exit
Business logic and customization
Assessment scopeJobber GraphQL API via OAuth; private custom integrations up to five paying accounts, with review required for broader or marketplace distribution.ServiceTitan V2 customer-built apps on Works/Ent Plus and separately certified third-party apps; customer XLSX report export assessed separately from API content retention.Housecall Pro Public API customer MAX-plan keys and separately reviewed OAuth integration partners; administrator CSV customer/job exports assessed independently.Permute hosted workspaces / scoped REST and TypeScript SDK access to connected query sources, file datasets, managed database records, operation code and custom apps. Signed enterprise contracts and upstream vendor rights remain separate; no live tenant migration or reliability test was performed.
Assessment checked2026-10-162026-10-162026-10-162026-10-12
Read the findingsDetailed review ↗Detailed review ↗Detailed review ↗Detailed review ↗

Scores are out of 10. * Incomplete evidence discounts verified capabilities (unknown answers stay unknown). Planned migration drives data exit. Scoring method ↗

Compare access to the service business behind the schedule

HVAC, plumbing and electrical contractors need customer and service-job records that remain usable outside the dispatch screen. The assessed field-service routes have different grants and operation coverage (equipment, memberships and attachments must be checked separately). This collection focuses on service work rather than replacing a construction project system.

Customer and job records

Compare each declared customer, estimate or job interface. Ask how a customer, service location and completed visit remain connected when the records move to another tool.

Trade operations and integrations

Check application approval, tenant credentials and the exact ServiceTitan objects exposed by the chosen route. A production token does not establish permission for every technician, invoice or equipment record.

What to verify before connecting or migrating

  • Can customer, service-location and job identities be retained together?
  • Are equipment history, signed estimates, photos and service agreements available on the same route?
  • Which writes can a chosen application perform, and how are uncertain results reconciled?

Industry references establish terminology and business context. The linked vendor reviews contain the assessed API, commercial and export evidence (with their own product scopes and check dates).

ServiceTitan: HVAC, plumbing and electrical industries ↗ · Housecall Pro: home service industries ↗

Who can connect?

Credentials and approval by connection method

Yes No- Unknown

A check means the column applies to that route (customer credentials can still require provider approval). Report exports use the customer account without separate API credentials. Open a connection method for its authentication, requirements and last review date.

What each review covers

Jobber ↗

Jobber exposes a versioned GraphQL API, OAuth scopes and webhooks. Private integrations can remain in Draft for up to five paying accounts; broader distribution requires Jobber approval.

Jobber GraphQL API via OAuth; private custom integrations up to five paying accounts, with review required for broader or marketplace distribution.

Read the findings and sources ↗

ServiceTitan ↗

ServiceTitan gates external apps and expressly restricts API bulk extraction, migration apps and analytical reuse unless separately authorized. Customer XLSX report downloads provide a narrower export route.

ServiceTitan V2 customer-built apps on Works/Ent Plus and separately certified third-party apps; customer XLSX report export assessed separately from API content retention.

Read the findings and sources ↗

Housecall Pro ↗

Housecall Pro provides customer API access on MAX and a separate contractual OAuth partner route. Administrators can also export customer and job lists as CSV files.

Housecall Pro Public API customer MAX-plan keys and separately reviewed OAuth integration partners; administrator CSV customer/job exports assessed independently.

Read the findings and sources ↗

Permute ↗

Scoped APIs expose SQL reads, managed records and customer-authored operation code. Customer-built apps are supported, while complete workspace recovery, outbound CDC and minimum-plan access terms remain unresolved.

Permute hosted workspaces / scoped REST and TypeScript SDK access to connected query sources, file datasets, managed database records, operation code and custom apps. Signed enterprise contracts and upstream vendor rights remain separate; no live tenant migration or reliability test was performed.

Read the findings and sources ↗

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